National Code of Conduct

Compliance Statement with the Victorian National Code of Conduct for Speech Pathology Private Practice.

As a provider of Speech Pathology services in Victoria, Tall & Tiny is committed to upholding the highest standards of professional conduct as outlined in the Victorian National Code of Conduct for healthcare workers. We strive to ensure the safety, dignity, and well-being of our clients through ethical and responsible practice.

Key Commitments:

1. Provision of Safe and Competent Care

• Our practitioners are qualified and registered with Speech Pathology Australia.

• We engage in continuous professional development to ensure our skills and knowledge remain current and evidence-based.

2. Informed Consent

• We provide clear, comprehensive information about assessment and treatment options, including potential risks and benefits.

• We respect the autonomy of our clients, obtaining informed consent before proceeding with any intervention.

3. Confidentiality and Privacy

• We maintain strict confidentiality of all client information, in accordance with the Privacy Act 1988 (Cth) and relevant health records legislation.

• Information is only shared with the client's consent or as required by law.

4. Respect for Clients

• We treat all clients with respect, dignity, and compassion, regardless of their background, beliefs, or circumstances.

• We actively listen to our clients' concerns and preferences, incorporating their input into care plans.

5. Professional Boundaries

• We maintain appropriate professional boundaries at all times.

• We avoid conflicts of interest and do not engage in any form of exploitation or misconduct.

6. Complaints and Feedback

• We have a transparent process for handling complaints and welcome feedback to improve our services.

• We respond promptly and respectfully to any concerns raised by clients or their families.

7. Cultural Competence

• We provide culturally sensitive care and seek to understand and respect the diverse backgrounds of our clients.

• We engage in practices that promote inclusivity and equity in service delivery.

8. Continuous Improvement

• Tall & Tiny Speech Pathology regularly reviews and updates our policies and procedures to align with the latest regulatory standards and best practices in Speech Pathology.

• We are committed to fostering a culture of excellence and accountability within our practice.

By adhering to these principles, Tall & Tiny Speech Pathology ensures that our clients receive the highest quality of care in a safe, ethical, and professional environment.

For any inquiries or concerns about our compliance with the Victorian National Code of Conduct, please contact:

Email: hello@tallandtinyspeechpathology.com

Ph: 0400 248 809